Refund Policy

 

At Ozone Lifestyles, we prioritize our customers and truly care about your satisfaction. We offer a return policy (terms and conditions apply).

Our return policy applies if you receive a damaged or incorrect product. To request a replacement, please submit your claim within 24-48 hours of receiving your order.

For order cancellations, the policy is valid if you cancel your order within 6-12 hours of placing it.

Regarding shipping, orders typically take 2-4 business days to arrive. If your order does not arrive within the expected timeframe, please contact us on WhatsApp at 0310 4467446